Website Scoping Manager

JOB DESCRIPTION

About the role

Reporting to the global head of design, brand and digital experience, this is a pivotal position that will establish how the next generation of Sightsavers websites will support the organisation’s evolving needs and work.

We are looking for a digital communications expert with professional experience working in user experience, content marketing and ecommerce to lead the day-to-day delivery of Sightsavers’ exciting websites scoping project. You will be responsible for information gathering throughout the organisation, coordination and day-to-day management of the project, coordinating a project team of area experts, and using an Agile working process to deliver comprehensive project findings, resources and recommendations.

To be successful in this role, you will have to quickly understand the organisation’s various strands of work and the relationships between these, as well as having an understanding of the specialisms of the core project team members, including editorial, design, analytics, search marketing and web development. The ability to work autonomously, manage stakeholders and diplomatically prioritise their needs, as well as cultivating support throughout the organisation for the project is essential.

Skills and Experience

Candidates should not feel deterred from applying for this position if they do not strictly meet all the criteria detailed, but should demonstrate their aptitude to meet these requirements within their application, and be open about any areas where they have less experience.

Essential

• Extensive operational knowledge of web platforms, especially in relation to content production, user experience and fundraising.
• Ability to work autonomously and to be accountable for own decisions.
• Significant experience of working to high content, design and web technology standards in a professional setting, with a thorough and efficient approach to planning, goal-setting and decision-making.
• Demonstrable evidence-based approach, with experience using user insights, analytics and design research to inform decisions.
• Confidence using Agile working practices to deliver successful projects.
• Able to work confidently with colleagues at all levels, with strong interpersonal, influencing and negotiating skills.
• A commitment to equal opportunities for all.

Desirable

•  Experience working in a complex organisation and balancing competing priorities.
• Experience working in digital marketing, sales or ecommerce.
• Understanding of data protection laws relating to digital communications and ecommerce, and other relevant compliance knowledge.
• Aptitude to work in a complex environment and an international workplace.
• Lived experience of the programme countries where we operate in Africa and Asia.
• Fluency in Norwegian, Italian, French, Portuguese would also be welcome.