Waiter/Waitress

Education and Experience:

• A high school diploma or equivalent is typically required.
• Previous experience in food service or hospitality, especially in a similar role, is often preferred.

Customer Service Skills:

• Strong interpersonal and communication skills to interact with customers in a friendly, professional manner.
• Ability to remain calm and composed when dealing with difficult customers or busy periods.

Attention to Detail:

• Ability to accurately take and deliver orders, ensuring that customer requests and special instructions are followed.
• Attention to cleanliness and ensuring that tables are set up properly and consistently.

Physical Stamina:

• Ability to stand, walk, and carry heavy trays for long periods.
• Physical endurance to work in a fast-paced, on-your-feet environment, sometimes for long shifts.

Teamwork:

• Ability to work well in a team with other waitstaff, kitchen staff, and management to ensure smooth operations.
• Willingness to support colleagues as needed, particularly during busy periods.

Knowledge of the Menu:

• Understanding of the menu, including ingredients, preparation methods, and potential allergens, to answer customer questions and make recommendations.

Basic Math Skills:

• Ability to accurately calculate bills, handle payments, and make change.
• Some positions may require knowledge of POS (point of sale) systems for processing orders and payments.

Multitasking and Time Management:

• Ability to handle multiple tasks at once, such as taking orders, serving food, and attending to customer needs.
• Ability to prioritize tasks to ensure a smooth and efficient dining experience.

Appearance and Grooming:

• A clean and well-groomed appearance is essential, as waiters are a direct representation of the restaurant's professionalism.
• Adherence to uniform or dress code standards.

Positive Attitude:

• A friendly and approachable demeanor to ensure guests have a pleasant dining experience.
• Ability to stay positive, even under pressure.