JOB DESCRIPTIONS
Key Responsibilities
- Cross-Functional Coordination: You will coordinate with cross-functional teams to drive successful outcomes and ensure seamless communication via Slack, the primary communication channel.
- Client Communication Management: You will handle client communications, ensuring accuracy in addressing customer needs and maintaining a high standard of service.
- Call Scheduling and Follow-Ups: You will schedule client calls and manage email follow-ups to keep all stakeholders informed and aligned.
- Information Sharing: You will provide regular updates and share critical information with both internal and external stakeholders.
- Administrative Support: You will support the team with various administrative tasks, ensuring smooth daily operations.
- Compliance with Standards: You will ensure all communication materials align with the company’s strategies and brand standards.
What Success Looks Like
- Effective Communication: Seamless coordination and communication across teams and clients with timely updates and follow-ups.
- Client Satisfaction: High-quality client interactions and responsiveness to customer needs.
- Organized Workflow: Smooth scheduling, accurate documentation, and detailed follow-through on tasks.
- Team Support: Positive feedback from internal and external stakeholders on communication and administrative support.
Qualifications
- 2+ years of experience in communications, stakeholder engagement, or a similar role.
- Skills:
- Fluency in English, with excellent written and verbal communication skills.
- Proficient in G Suite, Slack and CRM operations.
- Strong organizational and time management skills with attention to detail.
- Energetic, dynamic, and highly communicative.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana