Location: Fully-Remote (Work from Home), 9 AM - 5 PM EST
Key Responsibilities
- Cross-Functional Coordination: You will coordinate with cross-functional teams to drive successful outcomes and ensure seamless communication via Slack, the primary communication channel.
- Client Communication Management: You will handle client communications, ensuring accuracy in addressing customer needs and maintaining a high standard of service.
- Call Scheduling and Follow-Ups: You will schedule client calls and manage email follow-ups to keep all stakeholders informed and aligned.
- Information Sharing: You will provide regular updates and share critical information with both internal and external stakeholders.
- Administrative Support: You will support the team with various administrative tasks, ensuring smooth daily operations.
- Compliance with Standards: You will ensure all communication materials align with the company’s strategies and brand standards.
What Success Looks Like
- Effective Communication: Seamless coordination and communication across teams and clients with timely updates and follow-ups.
- Client Satisfaction: High-quality client interactions and responsiveness to customer needs.
- Organized Workflow: Smooth scheduling, accurate documentation, and detailed follow-through on tasks.
- Team Support: Positive feedback from internal and external stakeholders on communication and administrative support.
Qualifications
Experience:
- 2+ years of experience in communications, stakeholder engagement, or a similar role.
- Fluency in English, with excellent written and verbal communication skills.
- Proficient in G Suite, Slack and CRM operations.
- Strong organizational and time management skills with attention to detail.
- Energetic, dynamic, and highly communicative.
Preferred Skills
- Project management skills and experience with Honeybook are highly advantageous
- Organized and detail-oriented with the ability to multitask effectively.
- Approachable and personable, with a strong ability to engage with clients and team members.
- Proactive, with a willingness to go above and beyond to ensure successful communication outcomes.
Opportunity
This role offers an exciting opportunity to be a key part of a collaborative and innovative team, ensuring communication excellence and fostering strong relationships with stakeholders. If you are a motivated and organized individual with a passion for clear and effective communication, we encourage you to apply.
Application Process:
To be considered for this role these steps need to be followed:
Fill in the application form
Record a video showcasing your skill sets
Salary
$600-$800
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana