JOB DESCRIPTION
RESPONSIBILITIES
- Convert Prospects into Sales: By handling inbound calls and converting them into sales, you'll directly contribute to revenue growth.
- Develop New Sales Opportunities: Through cold-calling and lead generation, you'll create new opportunities to sell Cummins products and services.
- Drive Repeat Business: Follow-up calls and emails to existing customers will help drive repeat business, cross-selling, and up-selling.
- Ensure Customer Satisfaction: By using the Cummins Sales Process, you'll ensure customer satisfaction from lead to sale.
- Support Sales Representatives: You'll create and deliver qualified leads to sales representatives, assisting them with quotation and RFP management.
- Build Customer Relationships: Maintaining positive customer relationships will generate loyalty and future sales.
- Maintain Accurate Records: Entering new customer data and updating existing accounts will ensure accurate sales entry, reporting, and forecasting.
- Coordinate Across Departments: Good communication and coordination across the Sales function and other departments will support customer satisfaction and sales goals.
To be successful in this role you will need the following:
- Strong Analytical Skills: Ability to provide data analysis reports on branch sales performance and develop pricing strategies by aligning with key stakeholders.
- Effective Communication: Skill in explaining complex topics to various target audiences, ensuring they understand and can use the information.
- Customer-Centric Approach: Incorporate the customer's perspective to develop sales content that meets their needs and increases revenue.
- Proficiency in Sales Forecasting: Collect and assess customer data to create accurate forecasts of future consumption patterns.
QUALIFICATIONS
Education/ Experience
- Digital Marketing & Communication Management experience desirable.
- Limited prior experience required.
- Experience as a quote analyst or another sales support function desirable.
- Limited travel may be required.
- Experience with customer relationship management software desirable.
- Experience with other software-based sales and business tools desirable.
- Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required.
- This position may require licensing for compliance with export controls or sanctions regulations.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
