Job Description
Key accountabilities and decision ownership
- Assist and advise key stakeholders (i.e. COPs, CBU, FCoE, etc) on the structure and development of commercial strategies to maximize business profitability across complex multi-faceted commercial propositions spanning all types and forms of SME and SOHO customers.
- Recruit and Manage Mobile, FBB and Fixed Voice and Data Sales teams (Sales contractors and Freelancers) in the SME and SOHO space in TBS in assigned regions.
- Planning and Executing sales activities for SOHOs, SMEs, Gated Communities and Commercial buildings and establishments, meeting Telecel Business objectives whilst mitigating risk.
- Lead the SME and SOHO sales teams to achieve sales and varied commercial targets.
- Coordinate all sales operations-related activities in assigned regions and guide the sales team on on-the-ground day-to-day activities.
- Share market/trade insights with the management team to aid decision-making.
- Input into product development, POC process and Go-to-Market deployment.
- Report to the Head of SME & SOHO on activities of the sales team on a weekly, monthly and quarterly basis to offer a clear direction for the SME and SOHO teams in the mobile, FBB, Fixed Voice and Data space.
- Develop and drive indirect channel strategic plan.
- Develop route to market strategy and extract value from existing corporate relationships.
- Attend customer visits and coordinate sales team negotiations in line with business principles.
- Ensure customers are served on time in line with BAU with internal and external stakeholders.
- Provide thought leadership in how sales activities may be structured to both internal and external customers to drive incremental profitability for EBU – SME in Telecel.
- Development of internal tools and processes to support the evolution of FBB and Fixed Voice in Telecel Enterprise and the changing requirements from our SME customers.
- Use competitor and industry analysis and insights to develop various sales approach to help differentiate Telecel from its competitors thereby driving increased market share, revenue and profitability.
- Work closely with SME & SOHO teams, CBU, Finance and the wider EBU team with a specific focus on supporting the sales and service teams.
Technical / Professional Expertise
- Proven sales experience Telecoms/IT-related service experience (Essential).
- First Degree preferably Telecom/Business Management/B. Com
- Postgraduate business qualification
- Minimum 3-5 years of relevant experience in mid-management level.
- BSc Administration, BSc Management
- Proven experience in customer-facing environments. Computer Literate (Excel and PowerPoint) Essential.
- Good people management capabilities.
- Fixed Broadband, Fixed Lines and Mobile Solutions sales experience.
- Appreciable sales and marketing activations coordination experience/capabilities.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
