JOB DESCRIPTIONS
Responsibilities
- Oversee the daily operations of the store, ensuring that all tasks are completed efficiently and according to company standards.
- Ensure the store is clean, organized, and visually appealing to customers.
- Lead, motivate, and manage a team of sales associates.
- Schedule shifts, monitor staff performance, and provide coaching and feedback.
- Foster a positive and productive work environment.
- Drive sales and achieve store targets by delivering excellent customer service and leading the team to do the same.
- Address customer complaints and resolve issues promptly to ensure customer satisfaction.
- Monitor inventory levels, ensure stock is replenished as needed, and conduct regular stock checks.
- Ensure all products are properly labeled and displayed.
- Manage cash handling, oversee daily sales reporting, and ensure the store meets its budgetary goals.
Implement cost-saving measures where possible while maintaining a high level of service. - Implement and maintain in-store promotions and marketing campaigns.
Ensure all marketing materials are updated and displayed correctly.
Requirements:
- Proven experience as a Shop Manager or in a similar retail management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and the ability to handle customer concerns.
- Ability to manage inventory and control costs.
- High school diploma or equivalent; a degree in Business or Retail Management is a plus.
- Flexibility to work weekends and holidays as required.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana
