--}}

Key Responsibilities:

Customer Assistance:

  1. Greet customers warmly and provide prompt assistance with their inquiries or purchases.
  2. Guide customers to locate products and provide information about pricing, features, and promotions.
  3. Offer recommendations and upsell products to enhance the customer shopping experience.

Sales and Transactions:

  1. Operate the cash register or point-of-sale (POS) system to process payments.
  2. Issue receipts, handle cash, and provide change accurately.
  3. Assist customers with returns, exchanges, or refunds as per store policies.

Stock Management:

  1. Organize and restock shelves, ensuring products are displayed neatly and are fully stocked.
  2. Monitor inventory levels and report shortages to the supervisor or manager.
  3. Check product expiry dates and remove expired items from the shelves.

Store Maintenance:

  1. Keep the shop clean and tidy, including sweeping floors, dusting shelves, and arranging displays.
  2. Ensure the shop is well-organized and visually appealing to customers.
  3. Report any maintenance issues or equipment malfunctions to the appropriate personnel.

Customer Service:

  1. Handle customer complaints or concerns professionally and escalate issues when necessary.
  2. Build positive relationships with customers to encourage repeat business.
  3. Provide a friendly and welcoming atmosphere to enhance customer satisfaction.

Promotions and Marketing Support:

  1. Assist with setting up promotional displays and signs.
  2. Distribute promotional materials to customers or inform them of ongoing offers.
  3. Support in conducting in-store promotions or events as required.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in retail or customer service is an advantage.

Key Skills:

  • Excellent communication and interpersonal skills.
  • Strong customer service and problem-solving abilities.
  • Basic math skills for handling cash transactions.
  • Attention to detail and organizational skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.


Salary

Competitive

Monthly based

Location

Accra, Greater Accra Region, Ghana

Job Overview
Job Posted:
1 day ago
Job Expire:
1w 17h
Job Type
Full Time
Job Role
Education
Diploma
Experience
0 - 2 Years
Slots...
1

Share This Job:

Location

Accra, Greater Accra Region, Ghana