Senior Coordinator

About the role:

We are seeking an experienced HR/Admin to ensure a high level of employee experience through the efficient and professional delivery of HR duties. Reporting to the Country Manager, the incumbent will be responsible for providing employees with first line support and guidance in HR, including the administration of company policies, programs and practices, payroll, as well active engagement in ensuring employee relations and roll out of employment equity programs.

Your Responsibility:

• Preparation of contracts and appointment letters
• Act as first line of response to all administrative questions of staff including issues relating to insurance, pension, payroll, healthcare etc.
• Manage recruitment activities and conduct all new joiner inductions
• Participate in staff meetings and provide opportunities to engage staff on HR agenda
• Preparation for weekly meetings
• Advise staff and management on HR policies and procedures and ensures full compliance
• Plan in-house or off-site activities, like parties, celebrations, and trainings
• Maintain a safe and secure working environment
• Management of Country Administrative function
• Address employees’ queries regarding office management issues
• Ad-hoc SAP updates
• Follow up with Vendors and act as first line of response to Vendors for their payments
• Monthly payroll inputs and admin
• Weekly follow up on pending WBT per Qlikview report
• Ensure signed JDs in place for all Tema and Area employees and stored in shared folder
• Ramco update during onboarding/ exit
• Regularly update HR policies in shared folder
• Regularly stores and updates personnel records in shared folders
• MT Programme Admin (ensure programme schedule execution)
• Preparation, tracking and initiation of local events calendar in line with global events
• Preparation of letters and other required documentation
• Tracking of notice periods and alerting managers to ensure needed action is taken to close
• SAP Administration (onboarding/exit/transfer/appointments etc.)
• Benefits administration

Qualifications, Experience & Skills

• Minimum bachelor’s degree in HR or a related field.
• HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) is a plus.
• Fluency in both written and spoken French and English
• 3+ years of experience in an HR/Admin role in Africa or similar HR position.
• Proven experience in employee relations, talent management, organizational development and transformation.
• Strong business acumen and understanding of business operations. Strong problem-solving skills and the ability to manage multiple priorities
• Excellent communication, interpersonal, and negotiation skills.
• Ability to build strong relationships with stakeholders at all levels.

We Offer:

• An opportunity to be a part of a global leader in the logistics industry.
• An opportunity to make a significant impact on our business in a rapidly growing region.
• An opportunity to work with a diverse and talented team of professionals.
• The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility
• Competitive remuneration
  
  

If you meet the profile and are excited about the opportunity to contribute to Hapag-Lloyd’s success in West and Central Africa, we encourage you to apply.