Key Responsibilities:
- Sales and Revenue Generation:
- Achieve and exceed sales targets by promoting and selling products or services.
- Identify and develop new sales opportunities through prospecting, cold calling, and referrals.
- Upsell and cross-sell additional products or services to maximize revenue.
- Customer Relationship Management:
- Build and maintain positive relationships with customers to ensure repeat business.
- Understand customer needs and provide tailored solutions.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Product Knowledge:
- Stay informed about product features, benefits, and pricing.
- Educate customers on product usage and advantages.
- Monitor industry trends and competitor offerings to stay competitive.
- Sales Process Management:
- Prepare and deliver compelling sales presentations and product demonstrations.
- Negotiate pricing and terms with customers to close deals effectively.
- Process sales transactions accurately and ensure timely delivery of products or services.
- Reporting and Documentation:
- Maintain detailed records of sales activities, customer interactions, and transactions.
- Prepare regular sales reports and forecasts for management review.
- Provide feedback to the sales team and management to improve processes and strategies.
- Team Collaboration:
- Work closely with the marketing and product teams to align sales strategies with company goals.
- Share market insights and customer feedback to help improve offerings.
- Participate in team meetings, training sessions, and performance evaluations.
Qualifications:
- High school diploma or equivalent (Bachelor’s degree in Business, Marketing, or a related field is a plus).
- Proven experience in sales, customer service, or a similar role.
- Knowledge of the products or services being sold is an advantage.
Key Skills:
- Strong communication and interpersonal skills.
- Persuasive negotiation and presentation abilities.
- Goal-oriented and self-motivated with a results-driven mindset.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in using CRM tools, Microsoft Office, and sales software.
Additional Requirements:
- Willingness to travel for customer meetings, trade shows, or events.
- Flexibility to work weekends, holidays, or extended hours when necessary.
- A valid driver’s license may be required for some positions.
Salary
600 - 800 GHS
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana
