JOB DESCRIPTION
Responsibilities
Operational Efficiency and Inventory Management
- Analyze sales and inventory data to identify trends and areas for improvement.
- Ensure accurate tracking and reporting of inventory levels across shops.
- Develop strategies to reduce stock losses and help improve stock replenishment processes.
Cash Handling and Fraud Prevention
- Monitor cash collection and remission processes to ensure accuracy and timeliness.
- Implement controls to prevent discrepancies and potential fraud.
- Educate staff on fraud prevention measures and standard operating procedures.
Compliance and Performance Monitoring
- Conduct compliance audits to ensure adherence to organizational standards.
- Develop and maintain performance dashboards for tracking key operational metrics.
- Provide weekly reports and recommendations to the Retail Program Manager
Process Improvement and Risk Management
- Identify inefficiencies in shop operations and recommend process enhancements.
- Implement risk assessment processes to detect and mitigate operational risks.
- Work with shop management teams to implement best practices for operational effectiveness.
Stakeholder Management and Reporting
- Act as the primary point of contact for operational compliance matters.
- Assess billing accuracy and develop strategies for loss recovery.
Training and Development
- Develop and deliver trainings to improve compliance awareness and operational skills.
- Ensure training materials are up-to-date with the latest policies and procedures.
Qualifications
- Bachelor's degree in accounting, finance, business administration, or a related field.
- Strong data analysis and visualization skills using Excel and PowerBI.
- 4+ years of experience in operations, compliance, or audit roles.
- Proven experience in managing a team and overseeing retail operations.
- Experience with inventory management systems and financial reconciliation.
- English and Chichewa fluency required
Salary
Competitive
Monthly based
Location
, Central Region, Malawi, Ntchisi, Malawi, Ntchisi, Malawi
Job Overview
Location
, Central Region, Malawi, Ntchisi, Malawi, Ntchisi, Malawi
