Relationship Executive
Vacancies Global
·
Ghana
Full Time
Job Expires in
1w 1d
JOB DESCRIPTIONS
Key Responsibilities:
- Build and maintain long-term relationships with clients, acting as their primary point of contact.
- Understand client needs and provide tailored solutions to meet their expectations.
- Handle client inquiries, complaints, and feedback professionally and in a timely manner.
- Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
- Identify upselling or cross-selling opportunities to grow client accounts.
- Conduct periodic reviews and performance evaluations with clients to ensure goals are being met.
- Keep accurate records of client interactions, agreements, and progress updates.
- Assist in developing strategies to retain clients and minimize churn.
- Stay updated on industry trends and competitors to provide clients with valuable insights.
- Represent the company at client meetings, events, and networking sessions.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven 3 years experience in a customer-facing role, preferably as a Relationship Executive or similar.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a client-focused mindset.
- Ability to manage multiple clients and priorities simultaneously.
- Proficiency in CRM software and Microsoft Office Suite.
- Sales and negotiation skills are an added advantage.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana