Industry: Healthcare,
We are seeking a friendly, organized, and detail-oriented Dental Receptionist to join our team. As the first point of contact for our patients, you will play a critical role in creating a welcoming environment and ensuring the smooth operation of daily office activities. Your responsibilities will include managing appointments, maintaining patient records, handling billing, and providing excellent customer service.
Job Description/Responsibilities:
- Greet patients warmly upon arrival and address inquiries professionally.
- Schedule and confirm patient appointments via phone or email.
- Maintain and update patient accounts and records, ensuring accuracy and confidentiality.
- Assist patients in completing intake and medical forms.
- Prepare and send billing statements, and explain payment options when applicable.
- Process patient payments and manage basic accounting tasks such as petty cash handling.
- Manage and organize specialist referrals for patients.
- Sort and organize incoming and outgoing mail for the office.
- Maintain a clean, organized, and professional reception area.
Requirements and Qualifications
- A college diploma or equivalent is required.
- Prior experience in a medical or dental office setting is preferred.
- Exceptional customer service and communication skills.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Strong organizational skills and attention to detail.
How to Apply
If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Receptionist) before 10th February 2025
Salary
ksh 25k – ksh 35k
Monthly based
Location
Nairobi, Nairobi County, Kenya
Nairobi, Nairobi County, Kenya