People Partner

What You'll Do:

• Become an expert on the business and the unique challenges Zipline faces as we continue to expand our business across Ghana
• Partner closely with Operational leads, providing guidance and holding them accountable for high performing teams that do amazing work, on time
• Act as a culture ambassador, emulating Zipline’s values and helping leads to incorporate them into their conversations around engagement, coaching & development and performance management
• Work closely with Leads on effective headcount planning and organizational design
• Coach Leads regarding the importance of effective onboarding for new hires/internal transfers and holding leads accountable to developing these plans
• Hold Leads accountable for giving clear and actionable performance feedback to everyone on their team through micro and macro feedback
• Give direct feedback to leaders when they aren’t meeting Zipline’s leadership expectations
• Drive company-wide performance calibrations and compensation reviews, ensuring a fair and equitable process
• Design intentional and scalable HR processes that work for our unique business
• Help to keep Zipline compliant with labor laws and regulations
• Assess team member concerns and complaints and work closely with legal counsel to conduct thorough, unbiased investigations and recommended outcomes

What You'll Bring:

• 5-8 years of experience in a People or HR role
• Ability to build strong relationships and earn trust at with team members all throughout the organization
• Solid intuition on how to drive organization change in order to improve performance
• Ability to spot and help solve humans working with humans problems
• Physically accessible and approachable, there is no better way to keep your finger on the pulse of your business than by keeping yourself actively involved in your team and the company’s day-to-day affairs
• Demonstrated ability to deliver hard messages to leaders directly
• Ability to cut through complex issues and find simple solutions
• A high level of discretion with sensitive people information
• Ability to act impartially and objectively
• Organized and dependable
• Must have legal right to work in Ghana
• Ability to travel frequently to our various locations

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!