JOB DESCRIPTION
Key Responsibilities
- Oversee the daily operations of the outlet, ensuring seamless service and adherence to the highest standards of quality.
- Lead, mentor, and inspire a team of F&B colleagues to deliver exceptional guest experiences while fostering a positive work environment.
- Collaborate with the Food & Beverage leadership team to implement innovative strategies, drive revenue, and optimize profitability.
- Monitor and manage inventory, scheduling, and resource allocation to maximize efficiency and minimize costs.
- Ensure compliance with health, safety, and hygiene regulations in all operations.
- Cultivate strong relationships with guests, regularly gathering feedback to continuously improve the outlet's offerings and service.
- Act as a brand ambassador, upholding the values and reputation of the hotel and Hyatt Hotels Corporation.
Qualifications
- Have a proven track record with Hyatt Hotels Corporation, demonstrating a deep understanding of the brand’s values, standards, and operational procedures.
- Possess a minimum of 3 years of experience in Food & Beverage management, within Hyatt Hotels Corporation
- Showcase exceptional team management and leadership skills, with the ability to coach, motivate, and develop diverse teams.
- Demonstrate strong business acumen, with expertise in budgeting, forecasting, and achieving financial objectives.
- Exhibit a passion for guest service, with a focus on creating memorable experiences and exceeding expectations.
- Possess excellent communication, problem-solving, and decision-making skills.
- Be highly adaptable, solution-oriented, and capable of thriving in a fast-paced, high-pressure environment.
- Hold relevant academic qualifications in hospitality or F&B management. Additional certifications in leadership or revenue management are a plus.
- Have a working knowledge of Point-of-Sale systems, food safety protocols, and F&B trends.
Salary
Competitive
Monthly based
Location
Nairobi, Nairobi County, Kenya
Job Overview
Location
Nairobi, Nairobi County, Kenya
