The operations manager’s role is mainly to implement the right processes and practices across the organization. The specific duties of an operations manager include formulating strategy, improving performance, procuring material and resources, and securing compliance. The ideal candidate should be ready to mentor our team members, find ways to increase the quality of customer service, and implement best practices across all levels. Ultimately, we’ll trust you to help us remain compliant, efficient, and profitable during the course of business.
Responsibilities:
Ensure all operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Purchase materials, plan inventory and oversee Resort efficiency
Help the organization’s processes remain legally compliant
Formulate strategic and operational objectives
Examine financial data and use it to improve profitability
Manage budgets and forecasts
Perform quality controls and monitor all KPI’s
Train and supervise staff
Find ways to increase the quality of customer service.
Understanding of financial and budgeting processes and principles
Foster a culture of continuous improvement, collaboration, and innovation.
Requirements:
Bachelor’s degree in Hospitality, Business Administration, or a related field
Previous managerial work experience in a Beach Resort is needed.
At least 5 years in the Hospitality industry.
Proven work experience as an operations manager or similar role
Knowledge of organizational effectiveness and operations management
Experience budgeting and forecasting
Familiarity with business and financial principles
Ability to work effectively in a fast-paced, and dynamic environment.
Excellent leadership, communication, and interpersonal skills.
Strong personal and professional judgment
Driven for results and accountable.
Critical thinker
Outstanding organizational skills
Experience in the Hospitality industry is highly desirable.
Proven ability to develop and execute Operations Manager strategies that align with business objectives.
Qualified and interested candidates should send their CVs or call 0570335000
Kindly note that only shortlisted candidates will be contacted.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana