Network Technician - Gh¢ 7,500 – Gh¢10,000

 Location : Tema

 Industry / Sector : Shipping & Logistics 

Job Overview

The Network Technician will be primarily responsible for maintaining and supporting the company's network, with involvement in design and implementation as required. The ideal candidate will have hands-on experience in network architecture, configuration, and maintenance, ensuring optimal performance and security of our network systems 

Job Summary: 

◻ Configure and physically install network devices (e.g., datacenter switches, routers, firewalls, wireless access points, network access control devices) and underlying infrastructure. Strong understanding of network infrastructure and hardware is essential. 

◻ Monitor network performance, conduct regular assessments, and propose necessary upgrades or improvements to ensure network stability and security. 

◻ Lead small-scale network changes or projects and collaborate with service partners on complex design integrations, ensuring proper documentation 

◻ Diagnose and resolve network hardware, software, and system issues, escalating complex cases when necessary and providing L2/L3 support. 

◻ Configure firewall security and access policies in alignment with industry best practices and corporate guidelines. 

◻ Implement network configurations and changes following approved templates and change management processes.

 Key Skills 

◻ Documentation & Network Diagrams: Create and maintain accurate network diagrams and documentation to assist with planning, troubleshooting, and system upgrades. Ensure these documents are up to date and readily available for team members. 

◻ Cross-Department Collaboration: Work effectively with both internal departments and external service providers to ensure seamless integration and operation of the network infrastructure. 

◻ Operational & Technical Support: Provide integration and operational support for various systems, including radio communication systems, IP telephony, DGPS, and automation platforms, to maintain uninterrupted operations. 

◻ Knowledge Transfer & Training: Share knowledge on new deployments or network improvements with the IT team, including mentoring junior staff and helping them develop their troubleshooting and network management skills. 

◻ Flexibility & Dependability: Be flexible in supporting business-critical operations, including occasional after-hours or weekend work to address urgent network issues or implement significant upgrades. 

Required Skills & Experience:

◻ Education: Bachelor’s degree in computer science, Information Technology, or a related field. 

◻ Experience: 3-5 years of experience in maintaining and supporting complex network infrastructures, with some exposure to network design and implementation. ◻ Certifications: Advanced certifications such as PCNSE (Palo Alto Networks Certified Network Security Engineer), CCNA (Cisco Certified Network Associate), and CCNP (Cisco Certified Network Professional) are preferred but not required. 

◻ Technical Expertise: Proven experience with Cisco and Palo Alto network devices is essential. Familiarity with other network vendors (e.g., Juniper, Fortinet) is advantageous.