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JOB DESCRIPTION


What you bring

  • Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration
  • A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance
  • Ability to thrive in a fast-paced and dynamic work environment
  • Ability to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloads
  • Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable
  • Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes
  • Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases
  • A strong interest in expanding knowledge of global immigration laws, eager to develop expertise.
  • Experience working remotely and/or asynchronously with minimal oversight is an advantage
  • Must write and speak English fluently (additional languages are a plus)


Key Responsibilities

  • Provide legal and strategic guidance to clients on immigration compliance service delivery.
  • Monitor and control Remote products and services for immigration compliance.
  • Establish, maintain, and strengthen relationships with clients and internal stakeholders.
  • Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction.
    • Analyze, prepare, and submit visa/work permit applications.
  • Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation.
  • Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution.
  • Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.
  • Control case statuses by effectively utilizing case management and billing systems.
  • Apply immigration knowledge to provide solution-based responses when dealing with complex client cases.
  • Be a team player who can work autonomously and take ownership of day-to-day tasks.
  • Proactively improve processes through automation and documentation.

Salary

Competitive

Monthly based

Location

Sha Tin District, Hong Kong, China

Job Overview
Job Posted:
2 days ago
Job Expire:
2w 2d
Job Type
Remote
Job Role
Education
Bachelor Degree
Experience
3 - 5 Years
Slots...
1

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Location

Sha Tin District, Hong Kong, China