Job Descriptions
Responsibilities
- Team Leadership and Development: Provide guidance, mentorship, and professional development opportunities to direct reports, fostering a collaborative and high-performing team environment.
- Performance Management: Set clear performance goals, conduct regular one-on-one meetings, provide constructive feedback, and conduct performance reviews to ensure team members meet their objectives and grow in their roles.
- Workload Management and Prioritization: Oversee and assign tasks and projects, ensuring the team’s workload is balanced, deadlines are met, and resources are allocated effectively to achieve marketing goals.
- Strategic Alignment: Ensure that the team’s efforts align with overall company objectives and marketing strategies, providing direction and adjusting priorities as needed.
- Reporting and Communication: Regularly report on team progress, challenges, and successes to senior management, ensuring transparency and alignment with broader marketing initiatives.
Qualifications and Requirements
- 2-3+ years of experience managing customer marketing at a company, including leading a team with multiple direct reports.
- Solid experience leading event strategy or partnering with internal teams to oversee customer-involvement and customer invitations.
- Experience identifying target account lists or ABM strategies to develop unique ways to engage priority accounts.
- A strong understanding of customer communities with an aptitude for fostering a sense of belonging and encouraging active participation.
- Proficiency working with customer advocates, facilitating testimonials, case studies, and speaking opportunities that showcase the value of our products.
- Ability to develop an understanding of the customer journey from awareness to engagement to conversion.
- Data analysis skills to measure the success of marketing initiatives and identify areas for improvement.
- Experience collaborating with internal teams such as sales, product, and customer success to align marketing strategies with overall business goals.
What Will Make Us REALLY Love You
- Balance multiple priorities and drive alignment across multiple teams
- Think critically about the efficacy of current programs and make informed recommendations on areas for improvement
- Be creative and think outside the box
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana
