Learning and Development Partner

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryTo deliver and implement Critical and Scarce skills (technical and leadership) development that will improve return on investment (ROI) through improved individual and business performance. To act as learning and development expert to business functions and deliver key business development programmes.  The role-holder will be required to provide focus on people development through delivery of robust and world class development initiatives and projects.

Job Description

Accountability: PEOPLE DEVELOPMENT            50%

• Aggregate and analyse the development needs of our people arising from both change and business as usual activity, advising on recommended approach/actions
• Source all training needs from all functions and manage interface with HR and external Development Partners.
• Drive effective delivery of Demand Plan using cost effective methodologies, taking potential, cultural, educational, and technological issues into account and substantiate, to meet defined performance outcomes
• Establish monitoring and evaluation including ROI of all training activities within Absa Ghana to ensure improved performance and return on investment for the business
• Facilitate, co-ordinate and deliver training programmes.
• Work with External Partners to upskill and coach team leaders in people development skills/knowledge/initiatives.
• Pursue your own development to increase personal effectiveness acknowledging strengths and areas for development.
• Develop and implement strategic learning and development initiatives across the business based on Demand Plan

Accountability:  Relationship management (35%)

• Act as learning and Development consultant to Key stakeholders in identifying and implementing learning and development initiatives.
• Create strong visibility of learning and development initiatives, programmes, and sessions across the bank
• Ensure Absa Ghana Centres are set-up & displayed in accordance with the standards set out.
• Create bespoke learning programmes with functional experts and provide implementation and programme update
• Establish and leverage relationships with third party Development partners
• Create a Learning and Development team of volunteer trainers within each Business Unit to deliver agreed development interventions to specified quality and cost standards
• Share best practice with Business Partners on people related area of expertise and local development and initiatives.

Accountability: ADMINISTRATION OF LEARNING & DEVELOPMENT INITIATIVES    15%

• Ensure all Learning Administrative actions and initiatives are fully implemented, recorded, and evaluated.
• Implement an effective pre and post assessment and evaluation for all learning and development sessions and programmes.
• Implement improved and effective records management within Learning and Development
• Support rest of team on L&D administration improvement
• Keep track of L&D expenditure ensuring reconciliation of L&D accounts
• Support colleagues to make effective use of our learning platforms, resources, and offerings
• Maintain up to date inventory of programmes, trainings and courses on all platform and provide learning updates to business partners.

Education and Experience Required

• Degree Holder
• Previous 3–5 years in a HR/People Development role with thorough understanding of Talent Development
• Proven Experience in Training and Development at least 2yrs
• Facilitator and assessor of learning and development interventions
• HR professional body affiliate

Knowledge & Skills: 

• Well-developed interpersonal/relationship building skills
• Effective written communication
• Proven planning and organisation skills
• Ability to work under pressure, self-discipline, and motivation

Technical Competencies:  

• Project management skills
• Effective data analysis and reporting
• Training and Development design and implementation

Business Competencies: (Maximum 8 Competencies)

• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating
• Customer Obsession
• Team Player
• Business Acumen - Entrepreneurial and commercial thinking
• Digitally Empowered
• Results oriented - Deciding and initiating action

EducationBachelor`s Degrees and Advanced Diplomas: Education, Training and Development (Required)