IT Office Manager
Vacancies Global
·
Ghana
Full Time
Job Expires in
5d 17h
Key Responsibilities:
IT Operations Management:
- Oversee the installation, maintenance, and monitoring of office IT systems, including hardware, software, and networks.
- Ensure the availability and functionality of IT infrastructure to support organizational activities.
- Develop and enforce IT policies, procedures, and best practices.
Team Supervision and Leadership:
- Manage and provide leadership to the IT team, assigning tasks and monitoring performance.
- Conduct regular training and professional development for IT staff.
- Act as a point of escalation for complex technical issues.
Strategic Planning and Implementation:
- Develop and execute the organization's IT strategy in collaboration with senior management.
- Plan and implement upgrades, system migrations, and new technology rollouts.
- Identify and recommend emerging technologies to enhance productivity and efficiency.
Budget and Resource Management:
- Prepare and manage the IT department budget, ensuring cost-effective use of resources.
- Procure and manage IT equipment, software licenses, and contracts with vendors.
- Maintain an inventory of IT assets and ensure proper utilization.
Network and Security Oversight:
- Ensure the security of the organization’s IT systems by implementing and maintaining cybersecurity measures.
- Monitor systems for vulnerabilities and respond to security incidents.
- Regularly back up data and maintain disaster recovery plans.
Technical Support and Customer Service:
- Oversee IT support services, ensuring timely resolution of technical issues for employees.
- Act as a liaison between IT staff and other departments to address technology needs.
- Maintain strong communication with external vendors and service providers.
Compliance and Risk Management:
- Ensure compliance with data protection regulations and IT-related legal requirements.
- Conduct regular audits of IT systems and processes to identify risks and areas for improvement.
- Develop contingency plans for system failures and other IT emergencies.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in IT management or a similar leadership role.
- Certifications such as ITIL, PMP, or CISSP are an advantage.
Key Skills:
- Strong leadership and team management abilities.
- In-depth knowledge of IT systems, networks, and security.
- Excellent problem-solving and analytical skills.
- Effective communication and interpersonal skills.
- Project management expertise and the ability to prioritize tasks.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana