Responsibilities:
- Follow-up on all sales inquiries submitted through our online system
- Preparation of letters, reports, quotes, formal bids, and other miscellaneous information for business development.
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers on Salesforce.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
- Supporting sales team including administrative support.
- Helping organise and execute leadership and product expert colleague visits (predominantly US colleagues requiring customer access)
- Availability to travel around 25% of the time including customer visits and company premises.
- Possible occasional travel internationally.
Requirements:
- High school diploma.
- Previous experience in outbound sales environment or a related commercial position preferred.
- Proficiency in Microsoft Office and CRM software such as Salesforce.com.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
Salary
Competitive
Monthly based
Location
Sydney, New South Wales, Australia
Job Overview
Location
Sydney, New South Wales, Australia
