HUMAN RESOURCES SUPERINTENDENT

Location: Several Locations available in the Western Region, Ghana

Designation Level: Functional Head

OBJECTIVE: The Human Resources Superintendent will be responsible for overseeing and coordinating all aspects of HR operations: talent acquisition and management, HRIS, employee relations, training & development, payroll, benefits & compensation, and administration.

KEY RESPONSIBILITIES:

HUMAN RESOURCES (HR)

• Keep job descriptions always updated.
• Drive the interview process and select new hires when positions are vacant.
• Prepare offer letters and employment / contract agreements for new hires.
• Plan and conduct new employee orientation to foster a positive attitude toward company goals.
• Prepare employee separation notices and related documentation. Conduct exit interviews to determine reasons behind separation.
• Responsible for HR onboarding and offboarding processes.
• Work closely with the IT Team to ensure IT onboarding and offboarding processes.
• Keep records, maintain employee files always updated in the HRIS: employees benefit plans, health insurance, pension plans, and all personnel transactions such as hires, promotions, transfers, acting roles, performance reviews, and terminations.
• Administer salary, payroll, and benefits programs.
• Administer leave programs (rotational schedules, sick leaves, casual leaves, maternity leaves, sabbatical leaves, etc.).
• Investigate accidents and disciplinary issues, in conjunction with HSE and Legal & Compliance.
• Ensure compliance with Ghana Immigration requirements (visa, work & residence permits) for all foreign nationals (external visitors, suppliers, and employees).
• Oversee the management of Facilities (offices and guesthouses): lease agreements, technical / maintenance issues, cleaning services, etc.
• Responsible for all administrative tasks (bookings, transportation logistics, etc.).
• Develop and maintain HR policies plans and ensure all staff are trained regarding all HR Policies.
• Continuously identify opportunities for process improvement, talent attraction, and effective payroll management.

PROCUREMENT & LOGISTICS

• Responsible for all Purchase and Service Order Agreements relating to all aspects of the HR activities.

FINANCE & COMPLIANCE

• Assist in the preparation of the monthly budget.
• Develop and manage all budget items, including cost control and expenditure forecasting, related to all aspects of HR activities.
• Ensure the budget is in line with the department’s scheduled activities.

ORGANIZATIONAL DEVELOPMENT

• Implement training and development program for staff in line with technical and business needs.
• Develop and implement necessary measures to ensure flexible work practices and team building.
• Carry out performance appraisals and development plans with subordinate staff.
• Coordinate the rotational schedule (on and off duty) of the HR Team.

QUALIFICATIONS:

• BSc in Business Administration, HR, or Psychology.
• Master in Business or Management is a plus.
• Multicultural experience is preferred.

KNOWLEDGE & EXPERIENCE:

• A minimum of 8+ years of experience in Business Administration, HR, or Organizational Development.
• Possess and demonstrate good knowledge and understanding of employee benefits and compensation programs, policy development, budgeting and payroll execution, and familiarity with the Ghana Labor Law.

COMPETENCIES:

• Strategic Vision: Drive projects towards improving efficiencies based on processes and procedures.
• Strong Leadership: Ability to deal with technical, financial, and HR issues in a continually changing business environment.
• Flexibility: Ability to operate flexible work practices to achieve optimum results.
• Good Communications: Consistently communicate. Be a good listener and negotiator.
• Ability to engage with different communities, contractors, clients, suppliers, and senior leadership.
• Work Diligently: Manage multiple projects and deliver in a timely manner. 
• Training and Development: Accountable for self-development, training, and development of subordinates.
• Optimization: Navigate complexities and uncertainties, and drive efficiency by use of technology.
• Organizational Skills: Excellent planning, organizational and time management skills, and ability to coordinate activities across a wide range of disciplines.