Human Resource Generalist

City Experiences is seeking a Human Resources Generalist for our Human Resources operations.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The HR Generalist Hybrid role primary responsibility will be to collaborate with the HR Manager and leaders across our organization to plan, source, interview and hire top talent. They will take ownership to lead local and regional talent sourcing, recruiting and support onboarding of new team members. In addition to this, they will work in conjunction with human resources and operational leaders, supporting day-to-day activities of the Human Resource department with a hands-on approach, assist in delivering HR (Human Resources) services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations, and operating procedures.

Essential Duties & Responsibilities:

Develop and Implement Recruitment Strategies
Support and advise hiring mangers on job descriptions to ensure they are tailored to attract a diverse pool of applicants and accurately reflect the role
Utilize various sourcing methods, including social media, job boards and career fairs
Build relationships with local educational institutions and community organizations to create a talent pipeline
Managing employment agencies and external recruiters

Candidate Management

Conduct candidate sourcing, screening and interview processes
Perform background checks and other onboarding processes
Maintain and update candidate databases for efficient recruitment processes

Process Improvement

Monthly reporting on KPI’s to enable data driven decisions to improve recruitment across the business units
Identify and address bottlenecks in the recruitment process
Partner with the technical team to explore automation opportunities for increased efficiency
Regularly review and update recruitment policies and procedure. 

Leadership support

Responsible for training all hiring managers on recruitment processes and ensuring these processes are adhered to
Avoid legal challenges by understanding current legislation and enforcing regulations with leadership and hiring managers
Advising managers as the subject matter expert in recruiting
Coaching key business leaders on people strategy and staffing needs

Onboarding and Offboarding

Lead the employee onboarding process and identify opportunities to streamline
Facilitate and assist with new hire orientation
Handle employee exit processes, including exit interviews and offboarding procedures
Maintain a talent pool of former seasonal workers for future hiring needs

Administrative Support

Maintain accurate employee records and ensure compliance with HR policies
Provide documentation to payroll
Organize and provide Sea Time letters for marine crew
Organize and manage candidates’ data in internal databases

HR Operational Support

Support HR Managers in general day to day HR processing tasks
Support employee relations by note taking or conducting investigation meetings
Assist in the administration of employee benefits and compensation programs

Strategic Support

Support implementation of HR projects and initiatives
Generate reports and analyze HR data to support decision making

KPI’s

Time-to-hire
Cost per hire
Offer acceptance rate
Number of requisitions closed per month
Employee retention rates

Requirements & Qualifications:

At least 3 years of experience in talent management and attraction or 3 years in an HR generalist role with a proven track record of sourcing and recruiting talent
Prior experience in a similar role, preferably in industries with seasonal hiring needs
Bachelor’s degree or relevant equivalent experience
Experience managing multiple high-volume roles simultaneously
Knowledge and proficiency of HRIS and ATS platform
Advanced skills with Microsoft Office (Word, Excel, PowerPoint, Outlook, 
Proven experience in developing recruitment strategies
Familiarity with local employment laws and regulations
Familiar with Continuous Improvement methodologies preferred
Strong analytical and problem-solving skills
Must be able to travel as needed

Attributes:

Ability to listen, collaborate, and problem solve effectively and in a timely manner
• Ability to influence leadership and hiring managers in a professional manner
• Strong written and verbal communication skills
• Fluent in English; fluency in Spanish a plus
• Keen eye for detail
• Ability to embody the RESPECT Service System
• Ability to work in a fast-paced environment
• Ability to build and maintain relationships with stakeholders

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 

 Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations. 

We encourage qualified applicants with arrest and conviction records to apply. 

Click on the “APPLY NOW” button. You will be directed to the Register Now to proceed with the online application