JOB DESCRIPTION
Key Responsibilities
1. Recruitment & Staffing
- Develop job descriptions and post vacancies for transport staff (drivers, dispatchers, support staff).
- Screen and interview candidates, ensuring they meet company and regulatory standards.
- Conduct background checks and verify driver’s licenses and certifications.
2. Employee Onboarding & Training
- Facilitate new employee orientation and training programs, including safety procedures and customer service protocols.
- Organize periodic refresher training for drivers on road safety and vehicle maintenance.
3. Workforce Management & Scheduling
- Coordinate driver schedules to optimize efficiency and reduce downtime.
- Monitor attendance, leaves, and shift allocations to ensure 24/7 transport coverage.
- Address driver concerns and maintain a positive work environment.
4. Compliance & Documentation
- Ensure all drivers possess valid licenses, permits, and certifications as required by law.
- Maintain accurate employee records, including contracts, payroll details, and performance reports.
- Implement and enforce company policies and labor laws to maintain compliance.
5. Performance Monitoring & Employee Relations
- Track driver performance using KPIs such as punctuality, customer service, and incident reports.
- Handle grievances, conflicts, and disciplinary actions professionally.
- Conduct periodic performance evaluations and provide feedback for improvement.
6. Health, Safety & Welfare
- Promote workplace safety by enforcing company policies on road safety, fatigue management, and emergency procedures.
- Coordinate with the operations team to address vehicle-related concerns affecting drivers.
- Organize wellness programs to improve employee morale and well-being.
Qualifications & Skills
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 4+ years of experience in HR, preferably in the transport, logistics, or hospitality industry.
- Strong knowledge of labor laws and transport regulations.
- Excellent communication, leadership, and problem-solving skills.
- Proficiency in HR software and Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and work in a fast-paced environment.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
