JOB DESCRIPTION
Key Responsibilities include:
- Manage and resolve Tier 1 HR queries via email, phone, and case management systems.
- Deliver weekly and monthly administrative tasks, including benefits schemes, offboarding reports, and maternity leave communications.
- Assign, monitor, and respond to cases within Workday, ensuring timely and accurate resolutions.
- Oversee People Support inbox for external queries, including reference requests and managing offboarding documentation.
- Support cyclical HR processes and ad hoc project work as assigned by the HR Services Manager.
About You
You are a detail-oriented and proactive professional who thrives in fast-paced environments. You possess excellent multitasking skills and a strong commitment to delivering exceptional service to stakeholders. Your organizational skills and ability to follow processes will ensure you succeed in this varied and dynamic role.
You will also have:
- Broad knowledge of employee lifecycle processes, HR policies, and employment law.
- A customer-centric mindset, recognising the importance of enabling and supporting stakeholders effectively.
- The ability to efficiently under pressure, handling high volumes of cases and queries seamlessly.
- Previous HR experience, ideally in a similar role.
- The ability to follow structured processes and manage administrative tasks accurately.
- Strong attention to detail, ensuring compliance with GDPR and other regulations.
Salary
Competitive
Monthly based
Location
, Ouaka, Ouaka, Central African Republic, Ouaka, Central African Republic
Job Overview
Location
, Ouaka, Ouaka, Central African Republic, Ouaka, Central African Republic
