Head of Corporate Training

About Us

AMI is pioneering practical business and management learning for Africa. We equip entrepreneurs with key tools to build their businesses, we help companies build motivated and productive workforces, and we run work-readiness and entry-level programs for young people starting their careers.
AMI is expanding rapidly. With support from international social impact investors, we have established offices in Nairobi, Johannesburg, Kigali, Kampala, Lagos, Addis and Dakar, and worked for an impressive portfolio of clients in East, West and Southern Africa. We have trained over 94,000 individuals in over 39 African countries to date.

Job Description

Sales and Revenue Generation:

• Develop and implement a strategic sales roadmap for corporate training services, aligning it with the organization’s business goals and revenue targets.
• Build, manage, and continuously optimize a high-performance sales pipeline, ensuring the achievement of aggressive sales and revenue objectives.
• Design strategies to position corporate training products effectively in the market, tapping into existing industry relationships and identifying new business opportunities.
• Conduct regular market analysis to adjust strategies based on client demands, competitor activities, and emerging trends, ensuring sustainable revenue growth.

Client Relationship Management:

• Establish and nurture long-term client relationships by understanding and aligning with their training needs, business goals, and performance metrics.
• Serve as a trusted advisor to clients, proactively identifying new training solutions that add value and addressing any challenges they may face.
• Conduct client check-ins, obtain feedback on delivered services, and ensure that client expectations are met or exceeded to increase retention and referral rates.
• Lead client engagement strategies that position the organization as a preferred training partner, leveraging CRM insights to drive personalized, effective interactions.

Market Awareness and Analysis:

• Conduct in-depth market research to identify industry trends, potential competitors, and areas for competitive advantage in corporate training.
• Leverage data insights to refine market segmentation and target high-value sectors, aligning product offerings with industry-specific demands and emerging skill needs.
• Regularly assess competitor activities to benchmark performance and identify opportunities for differentiation.

Strategic Planning:

• Collaborate with executive leadership to develop a long-term strategic plan for corporate training services, setting priorities for growth and operational excellence.
• Define quarterly and annual objectives, key results, and milestones that align with organizational goals, ensuring a strong focus on sales, client satisfaction, and market positioning.
• Track performance against strategic initiatives, preparing reports and insights for senior management to inform decision-making and strategy adjustments.

CRM Strategy and Management:

• Ensure the effective implementation and optimization of CRM systems to support client relationship management, track pipeline health, and monitor sales performance.
• Leverage CRM data to identify high-potential accounts, forecast sales, and enable data-driven decision-making.
• Work closely with the marketing team to design CRM-driven campaigns that target new prospects, re-engage lapsed clients, and deepen relationships with current clients.

Requirements

• 7+ years of experience, including at least 5 years in business development within corporate training or enterprise sales.
• Demonstrated track record of significant revenue growth and long-term partnerships through deep industry relationships.
• Background in corporate training sales and a strong network within the sector.
• Exceptional commercial and sales acumen, with an entrepreneurial drive to innovate and achieve results.
• Strong strategic thinking skills, with a deep understanding of brand growth and market positioning.
• Experience in managing detailed sales pipelines to meet or exceed aggressive revenue goals.
• Comfortable with public speaking, able to represent the organization at key industry events and build its reputation.
• Highly client-focused, with a commitment to understanding client needs and exceeding their expectations.
• Proactive, persuasive, and skilled at influencing both internal teams and external stakeholders.
• Able to lead and inspire a team, fostering a culture of excellence, accountability, and continuous improvement.

Benefits

Why join us
A high-impact, diverse and ambitious team with common values:

• Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
  
  
• Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
  
  
• Push the limits: We ask why, embrace failure and try new things. We never settle.
  
  
• Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
  
  
• Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.
  
  

A dynamic office & team life:

• Monthly team social events and bi-annual team buildings
  
  
• Regular learning and coaching opportunities
  
  
• A hybrid working model
  
  

Hiring process

• A screening interview with our Talent Team.
  
  
• An interview with your Direct manager.
  
  
• A case study assessment
  
  
• A final interview with the Head of your Department.

Apply by clicking the "I'm interested" button to get started.