Reception and Customer Service:
- Greet visitors, clients, and staff in a professional and friendly manner.
- Answer phone calls, direct them to the appropriate departments, and address inquiries or issues.
Appointment Scheduling:
- Manage and coordinate appointments, meetings, and room bookings for staff or executives.
- Ensure smooth scheduling and timely reminders for appointments.
Administrative Support:
- Perform general office duties such as filing, data entry, and document management.
- Prepare and distribute memos, reports, and correspondence as needed.
Visitor Management:
- Register visitors and ensure they are properly signed in and directed to their destinations.
- Maintain visitor logs and comply with security protocols.
Office Supplies and Inventory:
- Monitor and maintain inventory of office supplies, ordering new stock as necessary.
- Ensure the front office area is organized, clean, and well-stocked.
Handling Correspondence:
- Receive and distribute incoming mail, packages, and messages.
- Process outgoing mail and shipments.
Coordinating with Other Departments:
- Liaise with other departments to ensure smooth coordination and communication between the front office and other teams.
- Help with the coordination of events, meetings, or special requests.
Maintaining Records:
- Keep accurate records of appointments, messages, and any other important documents that pass through the front office.
Ensuring Office Security:
- Monitor and manage access to the office, ensuring that only authorized individuals enter restricted areas.
Handling Client and Staff Queries:
- Address inquiries from clients, visitors, and staff, providing helpful information and ensuring satisfaction.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana