Customer Experience: Deliver a first-class, luxury experience by engaging with customers in an approachable, confident, and knowledgeable manner. Build rapport and understand the needs of our customers to guide them through product selections.
Brand Representation: Uphold the brand’s image in every customer interaction by showcasing your polished appearance, excellent communication skills, and an impeccable sense of style.
Customer Engagement: Follow up with customers post-purchase to ensure satisfaction and foster long-term relationships, encouraging repeat business.
Team Collaboration: Work closely with other team members to ensure a seamless and enjoyable shopping experience for customers.
Operational Support: Assist with inventory management, restocking, and ensuring that the showroom remains pristine and inviting.
Product Knowledge: Demonstrate in-depth knowledge of our luxury furniture collections, materials, design aesthetics, and functionality, offering insights that inspire customers.
Sales Performance: Meet and exceed sales goals through personalized selling, providing customers with tailored solutions, and maintaining a high level of professionalism and enthusiasm throughout the sales process. –
Visual Merchandising: Help maintain the showroom’s luxurious ambiance by ensuring product displays are arranged to perfection, consistent with brand standards, and aligned with current trends.
Job Requirements
Minimum of a Bachelor’s Degree in Business Administration, English or other related field.
5-8 years Previous experience in retail,sales,customer service preferably in, home décor, or furniture is prefered.