Customer Service: Greet and assist customers and visitors with professionalism and courtesy. Ensure that all visitors are attended to promptly and efficiently
Administrative Support: Handle general administrative duties such as answering phones, scheduling appointments, and managing inquiries.
Communication: Maintain clear communication with other departments to ensure smooth operational flow and efficient service delivery.
Record Keeping: Maintain and manage records, files, and documents in an organized manner, ensuring all client information is accurate and confidential
Appointment Scheduling: Manage and schedule appointments, ensuring the calendar is up-to-date and conflicts are avoided.
Front Desk Operations: Ensure the front desk is neat, organized, and welcoming at all times.
Handle incoming and outgoing mail and deliveries.
Customer Queries: Address and resolve customer inquiries or issues in a timely and professional manner, ensuring customer satisfaction.
Other Duties: Assist with various administrative tasks and support the overall functioning of the office as required.
Requirements:
Location: Must be based in Tamale.
Experience: Previous experience in a customer service or front desk role is preferred but not required.
Skills:
Strong communication and interpersonal skills.
Excellent customer service skills, with a positive and helpful attitude.
Ability to manage multiple tasks and prioritize effectively.
Good organizational and time-management abilities.
Proficient in basic office software (MS Office or similar).
Ability to work in a fast-paced environment while maintaining professionalism.
Attention to detail and problem-solving skills.
Qualification: A diploma is required; a degree in Hospitality Management, Business Administration, or a related field is an advantage.
Other: Ability to maintain a calm and professional demeanor under pressure.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Job Posted:
5 days ago
Job Expire:
2w 5d
Job Type
Full Time
Job Role
Assistant
Education
Diploma
Experience
1+ Years
Slots...
1
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Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana