Financial Crime Investigator

Job Description

DIMENSIONS

· Fraud Detection and Response

· Loss analysis, reduction and mitigation

· Information Security Assurance reviews

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

· Minimum educational qualifications required – Bachelor’s Degree

· A detailed knowledge of banking operations, business processes and products. Experience

· At least 5 years’ experience in forensics and financial crime investigations

· Professional law enforcement background.

· Understanding of the criminal justice system. 

Personal competencies

· Written and verbal communication skills

· Good listening skills

· Assertive and resilient

· Decisive with the ability to make clear decisions

· Exacting – considers all the facts, options and outcomes prior to making decisions

· Intuitive

· Personable – friendly and open to others, with the ability to interact with ease 

Drive

· Action orientated, persistent and resourceful

· Achievement orientated

· Tactful

· Principled and focused

· Positive and motivated Problem solving

· The ability to deal with a diversity of problems, using sound judgement and direction.

· The ability to deal with routine issues as well as customer interface when required. 

Decision making

· Has the ability to make sound decisions based on the limited information, risk related factors and business needs.

KEY RESPONSIBILITIES 

Fraud Awareness

· Assimilation, analysis, publication and dissemination of fraud awareness material monthly and on ad hoc basis 

Coaching and specialized training

· Training – Carry out coaching and training workshops identified as specialized initiatives on general banking principals targeting Duty of Care where fraud and losses are evident

· Target induction training programmes creating awareness on fraud.

Routine Control

· Identify process and procedural areas of weakness from Audit/ Risk Assurance and Forensic reports and develop fraud risk mitigating controls to prevent re- occurrence

· Development and maintain a culture in conjunction with Business units that focuses on prevention of fraud and security losses

Loss Control

· Identify losses and analyse trends affecting the bank and take the necessary steps to prevent a re-occurrence.

Loss Prevention

· Analyse areas of potential risk to enable the Bank to take corrective measures to avoid further loss exposure

Investigations

· Conduct investigations of suspected or known criminal activity directed at the bank and its clients.

· Conduct investigations of non-criminal, employee-related matters as assigned.

· Work with in-house and outside counsel, as well as collections, to aggressively pursue restitution for losses.

· Document investigations in the case management system and make recommendations for prevention of subsequent similar occurrences.

· Prepare cases for criminal prosecution, present evidence to appropriate law enforcement agencies for prosecution, provide testimony to the trial courts and file regulatory reports as necessary.

· Provide an escort to branch personnel that are subpoenaed to court to testify in criminal cases related to activity such as fraud, money laundry or robbery that occurred at the branch.

· Establish and maintain effective relationships with various business partners and provide advice regarding fraud prevention and other loss prevention topics in order to become a trusted advisor.

· Access information requests from law enforcement through single channel conjunction with the Legal Department.

· Develop financial crime awareness and training across the firm through various modes, ensuring that staff remains fully informed of industry developments and threats to mitigate fraud risk and loss.

· Conduct fraud risk assessments on new and existing products and services to identifying risks, weaknesses; developing safeguard policies, procedures, and controls; preparing incident response and deterrent practices.