Design and deliver engaging, high-impact eLearning solutions, with a focus on video-based training.
Proactively update training to align with evolving customer needs and product features.
Partner with subject matter experts to understand the customer journey and create training that aligns with their real-world needs.
Be part of the team in the eLearning creation process including discovery, scripting, storyboarding, recording, editing, and publishing content.
Always look for ways to create content more efficiently without compromising quality.
Understand customer needs and the value of our products to ensure all training content supports the mission.
Work with internal partners (Axon Academy, Technical Writing, Product, and Marketing) to ensure eLearning adheres to design themes and best practices, providing a consistent experience for customers.
Requirements:
4+ years of eLearning development experience
A demonstrated enthusiasm for designing modern, engaging, and effective eLearning experiences that captivate learners and deliver meaningful results.
Proficiency in eLearning video production using tools such as Camtasia, Adobe Premiere, or similar software.
Experience creating interactive eLearning in Articulate Storyline and Rise
Prior experience developing eLearning for software products or technical training is preferred
Clear, concise, and effective communicator
Committed to excellence and innovation in training design
Strong problem-solver with excellent attention to detail
Demonstrated ability to partner across teams/functions and hold others accountable to a plan
Experience working in fast-paced technology-focused environments preferred
Ability to adapt quickly to shifting priorities and deliver high-quality work in a fast-paced setting.
Occasional travel may be required, 2-3 days per quarter
Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.