JOB DESCRIPTION
KEY TASKS AND RESPONSIBILITIES
Product Commercialization & Channel Adoption – 70%
- Lead the commercialization of retail investment products, particularly unit trusts, through digital channels, collaborating with cross-functional teams to ensure the successful adoption and engagement of customers. Key performance indicators (KPIs) include assets under management, product revenue, customer growth, digital channel adoption, and retention rates.
- Utilize data analytics and data science to uncover growth opportunities, enhance product offerings, and respond to customer behaviour insights. Ensure that data-driven strategies guide the development of customer-centric investment solutions.
- Work with business development, marketing, communications, and data functions to create and execute go-to-market strategies for unit trust products, ensuring alignment with timelines, roles, and responsibilities.
- Establish and manage KPIs related to sales growth, customer engagement, and unit trust product adoption across digital channels. Present performance metrics to business leaders to drive continuous improvement.
- Oversee the delivery and performance of current digital unit trust offerings, ensuring revenue is captured efficiently, and the customer experience is optimized.
- Identify and address issues affecting sales, customer acquisition, and product engagement, ensuring a proactive approach to resolution.
- Build and maintain relationships with strategic partners and alliances to drive the commercialization of retail investment products and ensure effective process support.
- Promote process innovation to optimize the customer journey and maintain competitive advantages in the retail investment space.
- Build internal capabilities to ensure seamless fulfilment of sales and service functions for digital investment products.
Stakeholder Management – 30%
- Engage with key stakeholders, including business leaders, partners, and external platforms, to secure commitment and feedback on product development, commercialization strategies, and digital initiatives.
- Analyse stakeholder feedback and data to determine the best course of action for ongoing product improvements and customer engagement.
- Implement risk management, opportunity assessment, and issue resolution strategies to ensure successful project execution.
- Forecast business outcomes and ensure delivery of projected growth targets, aligning with the overall business strategy for retail investments and digital asset management..
SKILLS AND COMPETENCIES
- Results oriented with an entrepreneurial approach.
- Strategic mindset that enables creation of new ideas for business growth
- Able to meet deadline and set stretch goals for business growth
- Strong networking skills at a high level
- Highly developed analytical and perceptive skills
- Team working – building and developing high performance
- Proven people, leadership and negotiation skills.
- innovative, with prior experience in business development.
- Strong communication skills both in person and in writing with excellent presentation skills.
- Strong organizational skills
- Enthusiastic attitude and focus on results.
- A high aptitude and comfort level with technical environments and the ability to work in a highly demanding environment and able to meet aggressive deadlines.
KNOWLEDGE & EXPERIENCE
- At least 3 - 5 years’ experience in business development, Sales, sales operations, or strategy roles within a digital business environment. MBA appreciated but not required.
- In-depth understanding of the various mobile banking platforms
- In-depth understanding of Financial Technology (Fintech).
- Maintain up to date knowledge of competitor and local market activity
QUALIFICATIONS
Bachelor’s degree
A Temporary employee in the Rest of Africa business.
Provides a service as a temporary employee covering many fields.
Salary
Competitive
Monthly based
Location
Nairobi, Nairobi County, Kenya
Job Overview
Location
Nairobi, Nairobi County, Kenya
