Digital Engagement & Content Manager, Global Communications

JOB DESCRIPTION

Responsibilities 

40% - Content Strategy and Creation:

• Develop and execute comprehensive content strategies across all digital platforms, ensuring consistent messaging and brand voice
• Write, edit, and manage compelling content for the website, blog, monthly newsletter, and social media channels
• Work with research, communications, philanthropic partnership teams, and other internal teams to translate complex findings into accessible content for various audiences
• Create engaging multimedia content, including photos, videos, and infographics to support storytelling
• Maintain editorial calendar and coordinate content production with global teams.

20% - Digital Engagement

• Lead social media strategy and management across LinkedIn, X, Facebook, and YouTube
• Plan and execute organic social media campaigns to support strategic communications priorities
• Manage blog writing and review, ensuring adherence to IPA writing guidelines 
• Support website content updates, as needed
• Monitor and analyze engagement metrics to optimize content strategy and campaign performance.

20% - Philanthropy Support

• Collaborate with the Philanthropy and Partnerships team to create targeted content for fundraising initiatives and donor engagement, including the annual fundraising campaign.

Qualifications

Required:

• 5+ years of experience in digital communications, content management, or a similar role
• Proven track record in developing successful content strategies and engagement campaigns for research, international development, or academic organization 
• Strong project management skills with ability to manage multiple deadlines
• Exceptional writing and editing skills with meticulous attention to detail
• Experience with social media management platforms (e.g., Hootsuite, Sprout Social)
• Proficiency in content creation tools (e.g., Canva, Adobe Creative Suite)
• Excellent interpersonal skills and ability to work with diverse global teams across time zones
• Bachelor’s degree in communications, Marketing, Journalism, or related field
• Ability and willingness to travel up to 5% of the time.

Preferred:

• Experience in nonprofit, academic, research, or international development sector
• Additional language skills (French and/or Spanish) would be an asset
• Video editing and production skills.