We are looking for a Customer Support Advisor to work within our customer support team in Warrington to provide high quality administration support to customers.
About The Role
The role involves providing first line support for customers within our sales and service operations. Customer Support Advisors will provide overall support but will have a focus on one of our key business areas. On a day-to-day basis this is what you would be doing:
Responding to a high volume of customer calls including breakdowns.
High quality administration support to internal departments and customers
Respond efficiently to all customer enquires
Update customer and supplier portals and monitor activity
Update activity reports as required
Provide quotations to customers as required
Support for your focus business area
No experience is necessary as full training will be given. The role would be ideal for someone wanting to gain experience in a customer support / administration role.
Here is a quick tick list for the other skills we are looking for:
Excellent written and verbal communication skills
Excellent time management skills and ability to react quickly to requests
Ability to follow company health and safety procedures
What we offer
Competitive salary
Attractive company pension
Full tool kit (if applicable)
Company sick pay
Voluntary critical illness cover
Free eye tests
Free flu jabs
24/7 Employee Assistance Programme
Benefits platform with instant discounts and offers
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why choose Toyota
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.
We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
If this sounds like the right position for you, just click the “APPLY NOW” button. You will be directed to the Register Now to proceed with the online application.
Salary
Competitive
Monthly based
Location
, Ouaka, Ouaka, Central African Republic, Ouaka, Central African Republic
, Ouaka, Ouaka, Central African Republic, Ouaka, Central African Republic