Welcome home!
At Cascades, Sustainable Development means Respecting the True Nature of our 10,000 talents.
We put you first:
Flex and connected mode (telecommuting, flexible schedule)
Profit sharing plan
Telemedicine, Group insurance and pension plan with company contributions
Accessible gym space or annual flexible reimbursement program
Employee assistance program (because we care about the physical and mental health of our people)
Salary range for Customer Service representative between 50K and 60K $ - CAD annually
At our facility in Calgary you can develop your full potential, sustainably, by applying your expertise within the Containerboard Packaging Group division of our team as the Customer Service representative :
Take customer orders either directly from customers or sales representatives.
Handle customer complaints and/or questions and follow up with appropriate internal personnel (Lab, Production, Purchasing, Accounting) as required.
Maintain customer files ensuring contact and order information is kept up to date.
Follow up on customer orders and coordinate with shipping and production to ensure orders are delivered on time.
Serve as the initial point of contact when new customers call to request information and forward the customer to the Area Sales Representative where required
Bring out the best in yourself!
Every day, our colleagues choose to respect their true nature by contributing with passion to our mission.
You too, put forward your strengths:
Proficiency in Outlook, Word, and Excel
Strong communication and interpersonal skills
3-5 years of customer service experience, preferably in a manufacturing environment
Ability to work autonomously and with little direction
Must be a team player committed to maintaining desired service levels
We look forward to meeting you!
#respectyourtruenature #revealyourpotential
Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.
About Cascades
To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities since 1964. Cascades have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery. Join 10,000 talents working in a network in almost 75 operating units located in North America.
Click on the Apply Now button to start your application process
Salary
Competitive
Monthly based
Location
Calgary, Alberta, Canada
Calgary, Alberta, Canada
