JOB DESCRIPTION
RESPONSIBILITIES
- Respond efficiently, accurately and courteously to all customer service matters, complaints, requests
- Support the development and maintenance of processes in Customer Services Centre:
- Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes
- Monitor and control risk associated with the Customer:
- Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements
- Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively
- Self-development: Owning and being proactive about own training and development
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Salary
Competitive
Monthly based
Location
Tokologo Local Municipality, Free State, South Africa
Job Overview
Location
Tokologo Local Municipality, Free State, South Africa