Credit Control Officer
Vacancies Global
·
Ghana
Full Time
Job Expires in
1d 4h
Key Responsibilities:
- Credit Assessment and Approval:
- Evaluate the creditworthiness of customers by analyzing financial statements, payment history, and credit reports.
- Recommend credit limits and terms for new and existing customers.
- Maintain compliance with the organization’s credit policies and procedures.
- Debt Collection and Account Reconciliation:
- Monitor customer accounts to identify overdue payments.
- Follow up on outstanding debts through calls, emails, or written communication.
- Negotiate payment plans and resolve disputes or queries regarding invoices.
- Reconcile customer accounts to ensure accuracy and resolve discrepancies.
- Credit Risk Management:
- Identify and mitigate credit risks by maintaining strict credit controls.
- Monitor trends in the credit portfolio and highlight potential risks to management.
- Work with the finance team to forecast bad debt provisions and manage exposure.
- Reporting and Documentation:
- Maintain accurate and up-to-date records of credit approvals, collections, and payment statuses.
- Prepare regular reports on credit performance, overdue accounts, and aging analyses.
- Provide insights and recommendations to management on improving the credit control process.
- Customer Relationship Management:
- Build and maintain positive relationships with clients while enforcing credit policies.
- Address and resolve customer concerns related to billing and payments.
- Provide clear communication to customers about credit terms and payment expectations.
- Compliance and Policy Enforcement:
- Ensure compliance with legal and regulatory requirements related to credit management.
- Enforce adherence to the organization’s credit and collections policies.
- Stay updated on changes in credit laws and regulations that may impact operations.
Qualifications:
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Professional certifications in credit management (e.g., CICM, ICM) are an advantage.
- Proven experience in credit control, accounts receivable, or debt collection roles.
Key Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and negotiation abilities.
- Proficiency in financial software and Microsoft Office, especially Excel.
- High attention to detail and accuracy in record-keeping.
- Ability to handle pressure and meet deadlines.
Additional Requirements:
- Knowledge of relevant legal and regulatory frameworks related to credit and collections.
- Experience in credit management within a specific industry (e.g., banking, retail, or manufacturing) may be preferred.
- Ability to work independently and as part of a team.
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Job Overview
Location
Accra, Greater Accra Region, Ghana