Country Sustainability Manager

Job Descriptions 

Key Responsibilities

• Strategy implementation and P&L management
• Program delivery: lead and execute field programs, including certification and sustainability initiatives, ensuring high-quality and timely outcomes
• Budget & cost efficiency: manage budget planning and cost optimization for all sustainability operations to ensure the best value/impact for money
• Operations excellence: maintain efficient and effective operations, aligning activities with corporate standards
• People & performance management
• Leadership: champion Barry Callebaut’s values and lead by example
• Performance catalyst: build, mentor, and empower a diverse team and foster an inclusive, high-performance culture
• Capacity building: support training and development to build a resilient, skilled, and a self-sustaining team
• People management: set and evaluate clear performance targets, promoting professional growth and learning opportunities, thereby aligning roles with organizational goals and individual aspirations
• Customers & (internal/external) stakeholders management
• Program design: contribute to customers’ proposals and programs design in line with global and regional teams
• Customers’ engagement: facilitate customer visits and communicate the impact of our field activities to enhance engagement and support
• External representation: act as Barry Callebaut’s/Nyonkopa’s representative in sustainability discussions and maintain open communication with all stakeholders, ensuring transparency and mutual understanding
• Collaboration: collaborate with both internal and external stakeholders, including Sourcing, M&E, customers, partners, government entities, and local authorities, to advance our sustainability objectives
• Stakeholders’ engagement: b e the contact point for engagement with relevant local authorities, civil society , partners, government and other research organizations (COCOBOD, Forestry Commission, Forest Research Institute of Ghana, Cocoa Research Institute of Ghana) towards objective of Forever Chocolate pillars
• Monitoring, evaluation, reporting and knowledge sharing
• M&E: establish efficient and robust Monitoring and Evaluation (M&E) Systems to track program outcomes and share results with internal and external partners
• Data management: Ensure the accuracy of data and regular reporting to stakeholders
• Learning & knowledge sharing: contribute to a learning culture by actively sharing insights across Barry Callebaut’s regional and global teams
• Innovation and Continuous Improvement (Barry Callebaut Excellence)
• Continuous improvement: identify opportunities for improvement and innovation within our sustainability programs
• Strategy & program design: leverage “field insights” to assess the effectiveness of program design and adapt approaches as needed, challenge strategy on feasibility and relevance in line with regional and global teams
• Innovation: champion projects that drive sustainable innovation and impact in the cocoa sector

Requirements

• Master degree in relevant field such as agronomy, development economics, environmental science
• Exceptional project management skills and the ability to coordinate interrelated activity streams spanning large groups
• 8 to 10 years’ managerial or team management w ith demonstrated experience in:
  • agronomy, agriculture and sustainability topics
  • program management, budgeting and cost leadership in program execution
  • cocoa certifications schemes and related topics, and global and local regulation
  • community development facilitation work
  • country cocoa industry dynamics and culture
  • farm services delivery models
  • leading and developing field teams
  • reporting and client relationship management
• E xperience in running field level activities in the rural environment
• Strategic thinker, skilled in risk management, with the ability to communicate complex information in accessible terms
• Strong analytical skills, able to translate complex technical information into actionable insights for non-technical audiences
• Excellent verbal and written skills for clear, engaging communication with a broad range of stakeholders
• Ability to work effectively in multicultural, multidisciplinary team and build strong relationships
• Ability to lead with empathy, build trust, and foster an open environment for feedback and growth
• Entrepreneurial minded with a strong sense of service to farmers and farming communities and demonstrated aptitude in business development
• Strong leadership skills with a leadership style that is inclusive, supportive, and committed to team empowerment and capacity building
• Proficiency in MS Office applications – Word, Power Point and Excel to a competent standard
• Willing to travel to rural areas for up to 50% of time