Country Sustainability Manager

JOB DESCRIPTIONS 

Key Responsibilities

Strategy implementation and P&L management

• Program delivery: lead and execute field programs, including certification and sustainability initiatives, ensuring high-quality and timely outcomes
• Budget & cost efficiency: manage budget planning and cost optimization for all sustainability operations to ensure the best value/impact for money
• Operations excellence: maintain efficient and effective operations, aligning activities with corporate standards

People & performance management

• Leadership: champion Barry Callebaut’s values and lead by example
• Performance catalyst: build, mentor, and empower a diverse team and foster an inclusive, high-performance culture
• Capacity building: support training and development to build a resilient, skilled, and a self-sustaining team
• People management: set and evaluate clear performance targets, promoting professional growth and learning opportunities, thereby aligning roles with organizational goals and individual aspirations

Customers & (internal/external) stakeholders management

• Program design: contribute to customers’ proposals and programs design in line with global and regional teams
• Customers’ engagement: facilitate customer visits and communicate the impact of our field activities to enhance engagement and support
• External representation: act as Barry Callebaut’s/Nyonkopa’s representative in sustainability discussions and maintain open communication with all stakeholders, ensuring transparency and mutual understanding
• Collaboration: collaborate with both internal and external stakeholders, including Sourcing, M&E, customers, partners, government entities, and local authorities, to advance our sustainability objectives
• Stakeholders’ engagement: be the contact point for engagement with relevant local authorities, civil society, partners, government and other research organizations (COCOBOD, Forestry Commission, Forest Research Institute of Ghana, Cocoa Research Institute of Ghana) towards objective of Forever Chocolate pillars

Monitoring, evaluation, reporting and knowledge sharing

• M&E: establish efficient and robust Monitoring and Evaluation (M&E) Systems to track program outcomes and share results with internal and external partners
• Data management: Ensure the accuracy of data and regular reporting to stakeholders
• Learning & knowledge sharing: contribute to a learning culture by actively sharing insights across Barry Callebaut’s regional and global teams

Innovation and Continuous Improvement (Barry Callebaut Excellence)

• Continuous improvement: identify opportunities for improvement and innovation within our sustainability programs
• Strategy & program design: leverage “field insights” to assess the effectiveness of program design and adapt approaches as needed, challenge strategy on feasibility and relevance in line with regional and global teams
• Innovation: champion projects that drive sustainable innovation and impact in the cocoa sector

Qualifications

• Master degree in relevant field such as agronomy, development economics, environmental science
• Exceptional project management skills and the ability to coordinate interrelated activity streams spanning large groups
• 8 to 10 years’ managerial or team management with demonstrated experience in: 
  • agronomy, agriculture and sustainability topics
  • program management, budgeting and cost leadership in program execution
  • cocoa certifications schemes and related topics, and global and local regulation
  • community development facilitation work
  • country cocoa industry dynamics and culture
  • farm services delivery models
  • leading and developing field teams
  • reporting and client relationship management
• Experience in running field level activities in the rural environment
• Strategic thinker, skilled in risk management, with the ability to communicate complex information in accessible terms
• Strong analytical skills, able to translate complex technical information into actionable insights for non-technical audiences
• Excellent verbal and written skills for clear, engaging communication with a broad range of stakeholders
• Ability to work effectively in multicultural, multidisciplinary team and build strong relationships
• Ability to lead with empathy, build trust, and foster an open environment for feedback and growth
• Entrepreneurial minded with a strong sense of service to farmers and farming communities and demonstrated aptitude in business development
• Strong leadership skills with a leadership style that is inclusive, supportive, and committed to team empowerment and capacity building
• Proficiency in MS Office applications – Word, Power Point and Excel to a competent standard
• Willing to travel to rural areas for up to 50% of time