Coordinator - Territory Sales Bamenda. Sales and Distribution

Job Description

• Implement MTNC strategy within assigned territory by driving profitable growth through availability and sales of all MTN products. 

• Drive all POS in assigned territory to achieve sales targets and. 

• Responsible of retail strategy implementation and Trade marketing investment program within the territory

Description for Internal Candidates |  

We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Responsibilities

Operational Delivery

• Develop a retail focused route to market for assigned partners in the territory.
• Deploy initiatives (visibility, merchandizing, products, loyalty, advocacy) to boost revenue at all PoS within assigned territory. 
• Understand statutes and regulations related to business operations in Cameroon and the telecommunications sector and provide guidance to Distribution Partners when required. 
• Manage POS, partners and wholesaler performance in the territory and develop initiatives to ensure achievement of targets. 
• Execute the POS, retail, wholesale channel initiatives and programs in the territory. 
• Ensure availability of products at POS, retail and wholesale layer of the distribution chain. 
• Ensure achievements of all sales KPI’s in assign territory (Gross Add, Loading, Sales out, Stock availability, MoMo RGS, MoMo RGM, MoMo Revenue, HVC POS, POS, and Kiosk close monitoring...)
• Ensure Distribution partner respect standard put in place by S&D in term of: Internal organization, Financial capacity, Logistic, Shops, DSM status and follow up etc.…
• Execution of Activities Calendar & Trade Marketing Activities/ Operational Planning & Implementation
• Ensure Brand Leadership & Retail Management
• Support in the launch of Value proposition from a Sales Operations perspective.
• Consolidate inputs for merchandizing and visibility materials planning and fulfillment. 
• Develop short term action plan/ tactics to assist POS, distributors in achieving set target and overcome challenges in their operations.
• Drive adoption of retail/data focus or other relevant campaign or service by POS and partners
• Perform ad hoc assignments as may be delegated from time to time. 
• Generates daily, weekly, monthly, and quarterly reports on the quantitative and qualitative KPIs trends in the territory
• Market intelligence reports on competitor activity
• Supervise the distribution of sales promo item in his appointed territories. 
• Monitor the health of outdoor / Top shop signs and report any maintenance requirement 
• Execute, Monitors & report brand visibility for MTN and report on competition rollout and activities. 
• Identify in his territory, corridors for MFS user’s recruitment and put in place an operational plan to drive it. 
• Provide partners’ staff with effective and timely training on MFS products and systems.
• Ensure Mobile Agents are visible, well dressed and equipped as per MFS trade marketing standards
• Organize training sessions on new products and services for partners and Brand Ambassador;
• Drive the availability of stock products (EVD, E-float, etc.) at the level of Partners, DSM and POS;
• Participate on implementation of MFS projects in the assign territory
• Propose improvements to MFS Field Activation procedures

Qualifications

Education:

• Minimum of 3 Years University Degree in Sales, Distribution, Marketing or business administration and related field
• Fluent in English and language of country preferable

Experience:

• Minimum of 2 years’ experience in sales, Fintech, Trade Marketing and Merchandising; 
• Experience in supervising others is an advantage (includes 3rd party stakeholders) 
• Experience working in a medium organization 
• Experience in budgeting and demand planning

Competencies:

Functional Knowledge: 

• Local environment 
• Knowledge of Products 
• Planning and Organizing 
• Sales Tracking and Reporting 
• Marketing and Sales Acumen 
• Sales Planning and Opportunity Management 
• Sales Forecasting 
• Resource efficiency 
• Understanding of local Mobile Financial Services environment   

Skills

• Analytical & Creative Thinker 
• Problem Solver 
• Operational Value Creator   
• Culture and Change Champion 
• Supportive People Manager   & Relationship Manager  (active listening)
• Leadership & Social Influence
• Motivation an Self Awareness 
• Results Achiever   
• Operationally Astute   
• Introduction in AI & Big Data
• Augmented Reality (AR) and Virtual Reality (VR)

Behavioural Qualities

• Relationship Manager
• Manages time 
• Digital Oriented

Detail Oriented