Collection Specialist (Accounts Receivable)
Vacancies Global
·
Ghana
Full Time
Job Expires in
3w 5d
JOB DESCRIPTION
Key Responsibilities:
- Accounts Receivable Management:
- Contact customers to follow up on overdue payments and negotiate payment plans within company guidelines.
- Monitor debt aging and take timely action to minimize financial risks.
- Investigate and resolve discrepancies in customer accounts.
- Credit Control & Compliance:
- Ensure strict adherence to the company’s credit policy and maintain credit control procedures.
- Process credit application requests and maintain an up-to-date credit limit list.
- Prepare accounts for legal action when necessary and engage cost-effective legal assistance.
- Customer Relationship Management:
- Act as a liaison between Operations and Finance to address customer concerns efficiently.
- Handle walk-in customers with inquiries related to statements of accounts and disputed invoices.
- Visit customers to resolve credit-related challenges and build positive relationships.
- Reporting & Process Improvement:
- Produce relevant management reports and track Key Performance Indicators (KPIs).
- Drive automation and implement effective control processes within AR collections.
- Promote awareness of the cost of capital on overdue accounts.
- Cross-Functional Collaboration:
- Collaborate with Global Service Centers (GSC) to enhance efficiency and streamline processes.
- Foster cross-functional communication to improve financial operations and customer experience.
Qualifications & Skills:
- Education: Bachelor’s degree in Business, Accounting, Finance, or a related field.
- Experience:
- Minimum of 2 years of experience in accounting and collections, preferably in a multinational company.
- Knowledge of the shipping or logistics industry is a strong advantage.
- Skills:
- Strong interpersonal and negotiation skills to manage internal and external stakeholders effectively.
- Proficiency in financial database software and Microsoft Office Suite, especially Excel.
- Excellent organizational skills, attention to detail, and ability to manage high volumes of data.
- Strong understanding of accounting principles, cash transactions, and financial reporting.
- Ability to maintain confidentiality and demonstrate integrity in handling financial matters.
Salary
Competitive
Monthly based
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana
Job Overview
Location
, East Gonja Municipal District, Savannah Region, Ghana, Savannah Region, Ghana