Branch Managers

JOB DESCRIPTION

As a Branch Manager, you will oversee the overall operations of the branch, ensuring efficient customer service delivery and achievement of business targets. You will be responsible for leading and mentoring the branch team, managing customer relationships, and growing the bank’s market share within the branch’s locality.

Key Responsibilities:

• Provide effective leadership and management to the branch team.
• Ensure compliance with all regulatory and internal bank policies.
• Develop and implement strategies to grow the branch’s portfolio and profitability.
• Handle customer queries and resolve issues promptly.
• Monitor and control branch operations to ensure efficiency and risk mitigation.

 Qualifications and Competencies 

• Holder of bachelor’s degree in a business related field from a recognized university. 
•  Possession of professional banking qualifications such as AKIB and/or CPA (K) will be added advantage. 
• At least 7 years’ experience in general banking, 3 of which should have been in branch management. 
• Should have experience in Credit Analysis and administration. 
•  Should have thorough knowledge and understanding of the banking industry. 
• Should have excellent inter-personal, communication and negotiation skills with the ability to network and develop strong business relations. 
• Should have strong leadership and people management skills with demonstrated competencies in championing high performance management. 
•  Should have excellent planning, organization, problem solving and analytical skills. 

 Method of Application 

Qualified and interested candidates who meet the above requirements should send their application in HARD COPIES quoting the title of the position applied for on the cover letter and envelope, together with a detailed Curriculum vitae, copies of certificates and the contact information of three referees to: 

The Head of Human Resources

 Consolidated Bank of Kenya Limited 

P.O. Box 51133 - 00200 NAIROBI