JOB DESCRIPTION
KEY RESPONSIBILITIES
• Project Management: plan and coordinate L&D projects and structure L&D activities.
• Communication: design and implement internal and external communication plans for L&D activities collaborating with the HR Marketing team and serve internally as a primary contact for all L&D related inquiries.
• Program Design: develop comprehensive learning and development programs for onboard & office employees, focusing on enhancing guest excellence, leadership, behavioral and professional skills, company culture, onboarding, and well-being.
• Training Delivery: facilitate training sessions on soft skills, ensuring continuous learning through pre- and post-learning initiatives.
• Learning Needs Analysis: Take part in creating learning needs analyses by partnering with onboard operations, evolving programs to meet the needs of Viking onboard employees.
• Trainer Development: Create a "train the trainer" program to enhance pedagogical skills for external trainers supporting the L&D team during key periods.
• Budget Management: Assist the L&D Director in defining the annual L&D budget, tracking and managing it throughout the year to ensure training programs are delivered within financial constraints.
• Collaboration: Work closely with L&D team members to ensure consistency and alignment in training programs regarding message, content, pedagogy, and delivery and support the development of digital learning content.
KEY QUALIFICATIONS
• You have minimum 7 years of working experience in learning & development and training ideally in hospitality in an international corporate environment.
• You have strong in person training and public speaking skills, and you are comfortable to deliver face-to-face training to big and small audiences.
• You have a strong knowledge in pedagogical engineering, instructional design and a proven experience in designing, writing, and delivering training content on soft and hard skills.
• You use your strong communication and interpersonal skills to connect with stakeholders.
• You have a strong experience in developing innovative (face to face and digital) training initiatives tailored to the different audiences including train-the-trainer.
• Strong project management skills.
• Your spoken and written English is fluent, and you are proficient in using Microsoft Office tools (including Project, Word, Excel, and PowerPoint)
• Positive Personality and great people skills.
EDUCATION
• You have a Master’s or Bachelor’s degree in Communication, Psychology, Business or Human Resources or something equivalent and further certifications in training.
COMMUNITY & CULTURE
• Fast-growing and dynamic environment, a modern workspace, flexible working hours
Salary
Competitive
Monthly based
Location
, Sachseln, Obwalden, Switzerland, Obwalden, Switzerland
, Sachseln, Obwalden, Switzerland, Obwalden, Switzerland
