B2B Manager

Main Purpose:

Responsible for the development and day-to-day management of business to business fuel (clean product and fuel oil) business, including sales growth and overall profitability. Manage LOB in accordance with overall company policies and improving commercial performance by increasing turnover and maximizing profitability, finding new ways to improve sales, and meeting customer demand.

Key Responsibilities:

• Improve Fuels volume, profitability and performance of the business unit by recruiting customers and signing important alliances with key customers in all segments. Identify new business lines and execute sales with all majors.
• Manage activities, develop and execute business plans related to the company’s Business to Business, in order to achieve the overall key objectives of regional business development. Coach, train and develop B2B and staff while establishing and implementing quality initiatives, efficient customer service and improving staff productivity. Establish business goals, forecast volumes of business and make the necessary business decisions. Review the results regularly by country in the given region. Review planned action items versus executed action items. Evaluate Key Performance Indicators.
• Conduct field visits with the customer and the prospective customers key management team.
• Lead the development, analysis and implementation / improvement of current Business to Business oriented processes and company’s activities (internal training, price management, etc).
• Direct, manage, supervise, and coordinate the activities of B2B Territory managers.
• Lead the new business opportunities evaluation process. Focus on the development of business in new markets.
• Lead key personnel development (knowledge and skills) in B2B within the line of business organization and other lines within the company. Promote best practice & process among different levels of the organization(s) and different countries (and business cultures).
• Lead Field visits with the Customer and Prospective Customers key management team.
  
  

Quality Management System Compliance

• Comply and support the Quality Management system in all aspects of your role.
• Adopt and implement the principles of continuous improvement in all aspects of your role.
• Ensure the awareness of customer requirements (internal & external) are promoted throughout the business.
• Review, monitor and provide feedback on the effectiveness of the quality management system.
• Engage, support and continuously improve communication processes that support the quality management system and provide positive outcomes for the business, customers and key stakeholders.
• Workplace Health & Safety
• Take reasonable care for your own health and safety
• Take reasonable care that your acts or omissions do not adversely affect the health and safety of other persons
• Comply, so far as you are reasonably able, with any reasonable instruction and training that is given
• Co-operate with any reasonable policy or procedure relating to health, safety or environment at the workplace that has been notified to you
• Attend and actively participate in consultative arrangements such as toolbox talks and risk assessments
• Ensure that any hazards, incidents, accidents or near-hits are reported to your supervisor.
• Use machinery and equipment (including personal protective equipment-PPE) only in accordance with the procedures and training provided to you.
• Be familiar with evacuation and emergency procedures and the location of first aid and fire equipment.
• Ensure your activities do not cause, or are not likely to cause, environmental harm
• Minimize waste; separate reusable and recyclable materials from the general waste stream, use bins provided.
• Clean up spills appropriately and notify your Supervisor.

Experience:

• Undergraduate Degree in Business Administration, Marketing, Industrial Engineering or Strategic Planning Management. Post Graduate Degree in Business Administration is required.
• Minimum 3 years of experience in similar positions.
• Overall experience in the field 8-10 years. Demonstrated history of sales achievements.
  
  

Skills:

• Bilingual: English and (local national language)
• Knowledge of corporate and commerce law
• Microsoft Office Suite applications
• Presentation tools and programs
  
  

Competencies:

• Ability to generate Sales and Profits
• Leadership
• Exceptional written and verbal communication skills
• Ability to work in a fast-pace environment and under pressure
• Excellent negotiation and analytical skills
• Highly motivated
• Strong work ethics
• Able to work on multiple projects concurrently
• Excellent marketing skills
• Excellent conflict resolution and problem solving skills
• Strategic vision of the business
• Ability to empower team
• Goal oriented.
  
  

Key Relationships and Department Overview:
Internal - OPS, FIN, RET, Pricing, GM
External – Key Accounts, prospects, resellers and distributors