You coach client analysts and line managers, sharing your skills and building relationships across the client site, using your network to ensure improvement plans are firmly based on the real-world clients operate in
Your key responsibility is to provide rigour and accuracy to the improvement effort. As the chief source of insight based on the data you work with, you facilitate the prioritisation of improvement opportunities, and use root cause analysis to help resolve day-to-day issues with implementation
You directly support client Idea owners, providing technical and analytical support to ensure improvement ideas are successful
You recognise when ideas are under or over-performing relative to expectations and you’re the primary source for validating the benefit stream generated by these ideas.
You draw on and develop your leadership skills to help build the client organisation’s “wiring”, to ensure the improvement effort is sustained by a culture of continuous improvement; by doing this, you ensure that our methodology becomes part of way your client does business, long after the engagement is finished
Requirements
Undergraduate degree from a top-tier university, with excellent results (distinction average)
Between 1-3 years experience in a role which included process improvement or redesign
Excellent problem-solving skills, including analytics
Demonstrated passion for results
Must be fluent in English
Excellent communication skills, including ability to respond clearly to hard questions under pressure, and to use visual tools without assistance to assist in communicating insights