JOB DESCRIPTION
Responsibilities & Tasks
• Agree on targets for your area with Regional Digital team and DBT
• Define targets based on customer portfolio in regard to suitable digital channels (Digital Market segmentation – e.g. INTRRA, vs direct EDI, vs HL Webpage)
• Advise, train and support the Area team regarding HL digital products (including customer visits where required)
• Monitor target achievement for your area
• Regular networking with other Areas' Digital Teams (e.g. share best practice between Areas, Area digitalization workshops, market feedback)
• Monitor data quality of Digital Product usage
• Consolidate customer feedback
• Consult with Region regarding possible enhancements (e.g. systems enhancements, info material, training etc)
• Distribute general, marketing and strategy information within Area
• Act as Area link towards the Region and DBT for all digital products and transformation initiatives
Qualifications and Technical Job Requirements
• University degree or equivalent
• Minimum 3 years’ experience in a commercial role, preferably in the maritime sector
• Excellent communication skills
• Comprehensive knowledge of FIS and other HL systems
• Working knowledge of MS Office
• Result driven team player with a proactive attitude
• Ability to work under pressure
• Goal and deadline driven
• Good time management skills
• Receptive and be able to grasp new ideas and motivate oneself for personal development
Salary
Competitive
Monthly based
Location
Accra, Greater Accra Region, Ghana
Accra, Greater Accra Region, Ghana
