At Lookers Mercedes-Benz of Wolverhampton, we have a fantastic opportunity for a Warranty Administrator to join our growing team, processing warranty claims to manufacturer standards. You will ensure accurate submissions of warranty and goodwill claims on a daily basis, in addition to monitoring daily, weekly and monthly warranty reports.
As Warranty Administrator you will report to the reputable Peter Singh , who will guide you with their expertise and experience to allow you to be successful in your role, whilst developing your skill set with the wider team to establish a strong career within the automotive industry.
Our Warranty Administrators support the day-to-day running of the department, overseeing the warranty process from start to finish with diligence and accuracy, to ensure we provide a first-class level of service.
Responsibilities
Examine completed warranty repair orders
Prepare claim forms and supporting material
Ensure maximum return from the manufacturer - for all warranty work including the issue of credit notes and associated paperwork
Review warranty reporting systems with the line manager to identify improvements where possible and administer warranty policy in the best interests of Mercedes-Benz of Stourbridge, manufacturer, and customer
Inputting the manufacturer’s warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule
Keep accurate records of warranty submissions, credits, rejections, and customer contributions toward goodwill claims
Qualifications
The ideal candidate will be highly organised and has the ability to build and develop relationships with customers , colleagues and manufacturers . You’ll be self-motivated with a friendly yet professional manner , ambitious and enthusiastic, and can work well under pressure to meet deadlines with diligence and accuracy.
Having previous experience as a Wa rranty Administrator and experience on SYSTEMS is essential/desirable.
About Us
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefit package. This includes competitive basic salaries plus ;
Enhanced holidays that increase with service
Eligibility to join one of our car schemes
Critical illness cover after 2 years and Life Assurance
Smart Health – free access to support 24 hours a day, 365 days a year
Enhanced paid maternity, paternity and adoption leave
For some roles a company car and additional earning potential through commission or bonus
If this sounds like the right position for you, just click the “APPLY NOW” button. You will be directed to the Register Now to proceed with the online application.
Salary
Competitive
Monthly based
Location
, Ouaka, Ouaka, Central African Republic, Ouaka, Central African Republic
, Ouaka, Ouaka, Central African Republic, Ouaka, Central African Republic