JOB DESCRIPTION
Key Objectives
- To be accountable and responsible to the Wigan DA Team Lead, Operations Manager and ultimately the Chief Executive Officer (CEO) for the effective administration support at WHAGs Services.
- To ensure that the delivery of the administration service for the organisation, clients, funders and stake holders is underpinned by a commitment to anti-discriminatory practice and equality of opportunity.
- To ensure the working environment meets health and safety requirements.
- To work within the organisations policy and procedure underpinned by WHAGs values, Empowerment, choice, change and strength.
Key tasks and Accountabilities
- To provide administrative support to WHAG’s service using Information technology, general office equipment and databases. Carrying out project filing, shredding as required.
- To support the ordering of office equipment, stationery, and Project/housing stock using purchase order process.
- Organise and co-ordinate the Registered Provider maintenance and repairs and work with the facilities team lead to report and co-ordinate maintenance and repairs of WHAG properties and RP repairs that WHAG are responsible for.
- To support the turnaround and maintenance of WHAG’s dispersed properties.
- To ensure financial records, including banking of Project monies, are processed in line with Policy and Procedures.
- To maintain postal system as operated by WHAG, both incoming and outgoing post.
- To provide a reception service, including dealing with enquiries in person, by telephone and e-mail
- Provide administration and reception support in service.
- Maintain accurate and up to date administration records, prepare and edit documents as required following WHAGs corporate guidelines.
- To ensure the office and working environment meets Health and Safety requirements.
- Carry out weekly health and safety checks and support service staff to carry out service H&S checks.
- Coordinate, Fire risk assessments, PAT testing etc. as required and keep up to date records of these tasks.
- Work to WHAG ‘s policy and procedure and assist in development of implementing new administrative procedures following WHAG brand guidelines.
- Support service staff with IT and database queries.
- Assist with the organising of meetings , activities and events, supporting with minutes when required.
- Support with data collection for service reporting requirements.
Responsibilities shared with all staff
- To ensure that the values and principles underlying WHAG’s services are maintained and developed.
- To participate in annual appraisal, regular in-house supervision and help in identifying your own job-related development and training needs.
- To work at times other than office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.
- To undertake any other duties that may be required which are appropriate to your role.
- To be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to share this commitment.
- To work at times other that office hours to attend meetings, participate in networks, fundraising events and ensuring that the service is accessible.
Requirements
- Relevant administrative qualification or equivalent to Diploma/ Degree/NVQ 3 or equivalent work level experience and the willingness to achieve a level 3 relevant qualification.
- Ability to work across WHAG’s contract area and travel for training and meeting purposes.
- Access to a car for work purposes.
- Ability to work flexible hours including evenings and weekends as part of a rolling rota/ when required.
Salary
Competitive
Monthly based
Location
Wigan, England, United Kingdom
Job Overview
Location
Wigan, England, United Kingdom
