Responsible for negotiating and converting renewals and upsell deals within the existing client portfolio - this includes regular customer reviews and product demonstrations to showcase new beneficial features suited to individual clients;
Ensure excellent product knowledge of all our products and new releases at all times;
Work with monthly, quarterly and annual targets to ensure we hit our target upsell and ACV:
Work closely with both the Sales and Customer Success teams to ensure the client journey and touchpoints are smooth and beneficial for all parties.
PRE-REQUISITES
Must have advanced english proficiency;
Advanced German is a plus;
Solid experience of working in a B2B sales/account management role, where responsible for renewals and upselling, with key clients being SMEs and Enterprise;
Track record of hitting and exceeding monthly, quarterly and annual targets;
Outstanding customer service and sales skills to ensure we respond efficiently to our client needs:
Experience with upselling and maximizing account revenue;
Advanced communication skills to comfortably and efficiently deal with clients at all decision making levels;
A consultative selling and account management approach;
Excellent negotiation and closing skills;
Experience of working with and managing pipelines in a CRM - HubSpot or Pipedrive experience is a plus.